Deep freeze heats up calls to energy helpline

Calls to free Home Heat Helpline up 23 per cent this festive season

The freezing conditions sweeping East Renfrewshire are having a deep impact on households that are concerned about keeping warm, with a significant increase in calls to the Home Heat Helpline (0800 33 66 99) for assistance over the festive period.

The Home Heat Helpline has already received a record number of calls over November – December 2009, an increase of 23 per cent from 2008.

Home Heat Helpline spokesperson, Christine McGourty says:

“The increase in calls to the Helpline indicates that households in East Renfrewshire and across the UK are suffering as a result of the extreme weather conditions – but it is positive that people are reaching out for help.”

Jim is urging residents across East Renfrewshire to call the free Home Heat Helpline (0800 33 66 99) today, after recent ‘Missing Millions’ research* from the Home Heat Helpline revealed that around 2500 households (7%) across East Renfrewshire are missing out on savings of up to £250 each year on their energy bills.

The research shows that households across East Renfrewshire could save around £150 a year on their heating bills by insulating their lofts and a further £115 a year with cavity wall insulation.

Jim said:

“I am joining the Home Heat Helpline in urging households across East Renfrewshire to call the free service on 0800 33 66 99 to find out how they can keep warm and save money on their energy bills today. Helpline advisors can give people who are worried about the cost of heating their homes help on making their home more energy efficient, and information on reduced or ‘social’ tariffs and free insulation available
” .
The Home Heat Helpline says it is absolutely essential for older people, families with young children and those with disabilities to find out what assistance and grants they may be eligible for.

Jim also urges neighbours, friends and family of those who may be especially feeling the cold to call the Home Heat Helpline on their behalf to find out if they are eligible for help.

“Freezing temperatures can be isolating for many people, especially the elderly. If you know anyone who might be finding it hard to keep warm and healthy during the cold weather – please call the Home Heat Helpline to see what support is available for them.”

Coronation Street star Kym Marsh, ambassador for the Home Heat Helpline campaign said:

“I know what it’s like to be a single mum who is struggling to pay the bills. When every penny counts you need all the help you can get. But often you don’t know who to turn to. The Home Heat Helpline provides a really friendly, helpful service for people in need. Anyone who thinks they might be missing out on the help they are entitled to should give them a call.”

ENDS

TIPS FOR A WARMER HOME

Make sure your radiators and heaters are not blocked by furniture or covered by curtains, otherwise most of the heat will literally disappear out the window.
Keep draughts at bay using a draught-proofing kit, available from most DIY stores to block draughts around external windows and doors.
Replace your traditional light bulbs with energy efficient ones. These use 80% less energy, and can cost as little as 50p.
Appliances left on standby can use as much as three-quarters of the energy they use when they are fully switched on – so turn them completely off when not in use.
Mend the drips. A dripping hot water tap can waste enough hot water to fill half a bath in just one week, so fix leaking taps and make sure they’re all fully turned off.